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A practice serving 7,500 patients introduced an online consultation system in November 2020 to help manage triage and develop more efficient communications between patients and the practice team. In 2022 the practice receives about 530 online consultation requests each week – well above the national general practice average. So why did they change and how did they make it a success?
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NHS England » Ensuring new technology improves primary care access for all – NHS England
Posted under Cibercommunity, Technology On By James Steward